Reference

What You Agree To When You Use v7v77

These legal terms set out what v7v77 expects from you and what you can expect from us — covering account conditions, wallet use, and your rights under this agreement.

Account EligibilityBangladesh Access RulesbKash, Nagad, Rocket Wallet TermsYour Rights and Our ObligationsDispute Process
v7v77 What You Agree To When You Use v7v77
HOW WE HANDLE THIS

Data, Security and Account Rights Under Our Terms

Our legal framework covers more than just eligibility — it sets clear expectations on how your account data is stored, when it is shared, and how long we keep it. Account security is enforced through OTP verification on every login and on wallet changes, so any attempt to alter your linked bKash, Nagad, or Rocket number triggers a confirmation step to your registered mobile. You can request a copy of the data we hold on you at any time through the Help Centre.

Data Retention

We hold account and transaction data for the period required under our operating terms. You can request a data summary or deletion through the account Help Centre at any point.

Cookie Policy

Our site uses cookies to maintain your session and remember wallet preferences. You can manage cookie settings through your browser, though some account functions require session cookies to work correctly.

Account Security

OTP verification protects every login and every wallet change — bKash, Nagad, or Rocket. If you suspect unauthorised access, contact support immediately and we will freeze the account pending review.

Right to Correct

If any personal detail on your account is inaccurate, you can request a correction through support. Wallet details linked to bKash, Nagad, or Rocket require identity re-verification before any change is applied.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to dispute a decision affecting your account, or need clarification on eligibility rules for your region, our support team handles legal queries through the channels below. Raise your issue with as much account detail as possible — wallet type (bKash, Nagad, or Rocket), account ID, and a clear description of the concern — so we can respond accurately and without unnecessary back-and-forth.

Live Chat Start a live chat session directly from your account dashboard. Describe your legal query clearly, and our team will route it to the correct handler without delay.
Email Support Send a detailed message to our support email address. Include your account ID, the wallet method involved (bKash, Nagad, or Rocket), and the specific clause or decision you are questioning.
Account Help Centre Log in to your account and open the Help Centre. The legal section lists current term versions, update histories, and the formal escalation path for unresolved disputes.

Common Questions About Our Legal Terms

These are the questions we get most often about how our legal terms apply to accounts in Bangladesh. If your question is not answered here, the Help Centre and live chat are available from your account.

Access and eligibility depend on your local law and the region you are in. We cannot confirm legality on your behalf — you should check whether using this platform is permitted where you are located before opening an account.

If your account is suspended, pending wallet balances linked to bKash, Nagad, or Rocket are held and reviewed. We contact you through your registered details and follow the process outlined in the terms before any funds are returned or forfeited.

Raise a dispute through live chat or the support email, quoting your account ID and the specific decision you are questioning. If the first-tier response does not resolve it, the formal escalation path is detailed in the Help Centre legal section.

Updates are published on this page first. If a change materially affects your account rights, we send a notification to your registered contact. Continued use of your account after the update date constitutes acceptance of the new terms.

Yes. Log in and open the Help Centre, then submit a data access request. We will provide a summary of the account and transaction data we hold, within the timeframe stated in our data retention policy.

Any Rocket number linked to your account must match the identity details you registered with. If they do not match, the wallet cannot be used for deposits or withdrawals until re-verification is completed through account support.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.